Soft Skills for IT Pros

TMH01 Fast-Track Your Way to IT Pro Rockstar Status


8:00am - 9:15am

Level: Introductory to Intermediate

Cristal Kawula


TriCon Elite Consulting

John O'Neill, Sr.

Chief Technologist

AWS Solutions

Those new to IT often look at seasoned IT Pros wondering "how do they get things done so fast?" Usually, the answer is as simple as the tools in our toolbox. Over the years, we identify tools and techniques empowering us to complete a task in minutes rather than hours. Is it really necessary to wait years to gain these tools? NO! In this session, John O'Neill Sr. and Cristal Kawula share the tools gained through 50 plus years combined experience in IT. Server management, network management, storage management, identifying performance issues, ensuring rock-solid disaster recovery, and much more is packed into this session!

You will learn:

  • 50+ years of tools and techniques for IT Pro Rockstar success
  • High efficiency server, network, and storage support
  • Increasing security while completing tasks and projects in record time